Welcome to Peu Fragrance. By accessing or purchasing from our website, you agree to the terms below. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and the purchase of our products. By placing an order, you confirm that you are at least 18 years old or have permission from a parent/guardian.
We reserve the right to update or change these terms at any time without prior notice.
2. Products
We sell reed diffusers and related fragrance products.
- All product descriptions, images, and prices are presented as accurately as possible.
- Slight variations in colour, packaging, or scent may occur.
- Products are subject to availability. We reserve the right to discontinue any product at any time.
3. Pricing and Payment
- All prices are listed in South African Rand (ZAR).
- Payment must be made in full before an order is processed and shipped.
- We reserve the right to change prices at any time without prior notice.
4. Orders
Once your order is placed, you will receive a confirmation email.
We reserve the right to cancel or refuse any order if:
- The product is out of stock
- There is an error in pricing or description
- Fraud or unauthorized payment is suspected
If an order is cancelled after payment, a full refund will be issued.
5. Shipping and Delivery
- Delivery times are estimates and may vary depending on your location.
- We are not responsible for delays caused by couriers or circumstances beyond our control.
- Risk of loss or damage passes to the customer once the order has been shipped.
6. Returns and Refunds
Due to the nature of fragrance and home products:
- Returns are accepted only for damaged, defective, or incorrect items.
- You must contact us within [7 days] of receiving your order.
- Items must be unused and in original packaging.
- Approved refunds or replacements will be processed after inspection.
Shipping fees are non-refundable unless the error was on our side.
7. Product Use & Safety Disclaimer
Our reed diffusers are for home fragrance use only.
- Do not ingest.
- Keep out of reach of children and pets.
- Avoid contact with skin, eyes, and furniture surfaces.
- Use in a well-ventilated area and follow provided instructions.
We are not liable for misuse of our products.
8. Limitation of Liability
To the fullest extent permitted by law, Peu Fragrance shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information as described there.
10. Intellectual Property
All content on this website — including text, images, branding, and logos — is the property of Peu Fragrance and may not be copied, reproduced, or used without permission.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Business Name: Peu Fragrance
Email: info@peu-fragrances.com
Location: South Africa